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Leaders need to work towards creating a positive workplace by making sure that the employees are happy in their job. Leaders need to consider the changes that have occurred as a result of COVID-19 so that they can make the necessary adjustments. Some employees have grown accustomed to working from home, and they may prefer it.

Leaders need to make sure that they consider all of these factors so that they can create a positive employee experience. Continue reading to learn how to improve business performance through the employee experience.

The Hiring Process

With many businesses hiring online and allowing people to work remotely, they are no longer restricted to local candidates. The top talent can be picky about the job they choose because they have many more options now. One of the factors that they will consider is the employee experience. Consider how you can make the most of the virtual recruiting process, and how you can integrate the virtual and in-person interview process.


Another big change that came with the pandemic is the onboarding process. New hires aren’t always able to meet their colleagues in person, and people have less interactions with one another. It is important to create a positive work culture, and leaders need to optimize their approach. They need to do whatever they can to make sure that new hires have interactions with the team whether virtual or in person.


Another change is the reduced expectations due to the pandemic, as well as reduced accountability. There was a period where everyone had to learn how to work from home, and it is even more confusing with some people returning to in-person work, others remaining at home, and some doing a combination.

It is important to make sure that you have the same expectations for all employees, whether they are working from home or at the office. This may require making some changes to the way you used to run things. It also requires greater effort from managers to make sure that everyone feels connected and accountable, whether remote or in person.